DIPLOMA OF TRAVEL AND TOURISM MANAGEMENT

Course Description

Say hello to the world with our Diploma of Travel and Tourism Management (SIT50116)! Designed for individuals who wish to step up the ladder in the travel and tourism industry, this course provides a comprehensive learning experience that encompasses broad industry knowledge and specialized managerial skills.

From coordinating travel and tourism operations to making strategic business decisions, the course will equip you with advanced operational skills that will help you stand out in the crowd.

Who is it for?

Whether you are an aspiring manager or an industry professional looking to upskill, this course is for you if you:

• Wish to develop a broad range of industry skills and substantial industry knowledge
• Aim to operate with autonomy and make strategic business decisions
• Aspire to work independently and solve non-routine problems
• Want to take up supervisory roles and manage a team

And if you have the ambition to learn more, you can even progress into an Advanced Diploma program with the Business Institute of Australia.

So, pack your ambition and get ready for a fulfilling career in travel and tourism with our Diploma course! We offer this course at two amazing campuses: Sydney and Brisbane. Let the adventure begin!

Ready for a journey of a lifetime? Make sure you meet the following requirements:

• Be 18 years or older
• Have completed Year 12 or its equivalent with suitable English language skills
• For international students, an English ability at the IELTS 5.5 level or similar is required

On successfully completing the course, a range of leadership roles will be waiting for you such as Inbound Groups/Sales Manager, Incentives Manager, Tour Operations Manager, Marketing Manager, and much more.

Core Subjects

1. Source and Use Information on the Tourism and Travel Industry
2. Interpret Financial Information
3. Manage Diversity in the Workplace
4. Enhance the Customer Service Experience
5. Manage Conflict
6. Manage Finances Within a Budget
7. Lead and Manage People
8. Monitor Work Operations
9. Prepare and Monitor Budgets
10. Develop and Manage Quality Customer Service Practices
11. Establish and Conduct Business Relationships
12. Implement and Monitor Work Health and Safety Practices

Elective Subjects

1. Show Social and Cultural Sensitivity
2. Sell Tourism Products and Services
3. Access and Interpret Product Information
4. Use a Computerised Reservations or Operations System
5. Provide Advice on International Destinations
6. Provide Advice on Australian Destinations
7. Prepare Quotations
8. Construct Normal International Airfares
9. Process Travel-related Documentation
10. Construction Promotional International Airfares
11. Book Suppliers Products and Services