ADVANCED DIPLOMA OF TRAVEL AND TOURISM MANAGEMENT

Take your travel and tourism career to new heights with our Advanced Diploma of Travel and Tourism Management (SIT60116)! The course is designed to develop your advanced operational skills, substantial industry knowledge, and specialized managerial abilities to effectively coordinate travel and tourism operations.

This qualification gives you a unique opportunity to work in various sectors within the travel and tourism industry and for a diverse range of employers such as travel agencies, tour wholesalers, tour operators, visitor information centres, and other tourism businesses.

Who is it for?

This course is perfectly suited for:

• Highly skilled senior managers seeking to broaden their industry skills and knowledge.
• Individuals who desire to operate with significant autonomy and responsibility for making strategic business decisions.
• Individuals who aim to become skilled operators with a broad range of industry skills and sound knowledge of industry operations.
• Individuals who aspire to operate independently or with limited guidance, using discretion to solve non-routine problems.
• Those who have some supervisory responsibilities and need to plan, monitor, and evaluate the work of team members.

If you're looking to further your education, you can progress into a Bachelors program with one of the Business Institute of Australia’s partner universities.

Your exciting journey to become a senior manager in the travel and tourism industry awaits! Embark on this journey at either of our amazing campuses: Sydney and Brisbane. Let your adventure begin!

Ready to take the next step? Make sure you:

• Are 18 years or older.
• Have completed Year 12 or its equivalent with suitable English language skills.
• For international students, English ability at the IELTS 5.5 level or equivalent is required.

Upon successful completion of this course, you will be well-equipped for leadership roles such as Account Manager, Business Development Manager, Director of Groups and Incentives, Director of Marketing, Director of Product Development, Operations Manager, Director of Sales or General Manager.

Your learning journey will include the following:

Core Units

• Manage Risk
• Write Complex Documents
• Source and Use Information on the Travel and Tourism Industry
• Interpret Financial Information
• Develop Tourism Products
• Manage Diversity in the Workplace
• Enhance the Customer Service Experience
• Manage Finances Within a Budget
• Lead and Manage People
• Monitor Work Operations
• Prepare and Monitor Budgets
• Develop and Manage Quality Customer Service Practices
• Research and Comply with Regulatory Requirements
• Establish and Conduct Business Relationships
• Establish and Maintain a Work Health and Safety System
• Develop and Implement Marketing Strategies
• Develop and Implement a Business Plan

Elective Units

• Sell Tourism Products and Services
• Access and Interpret Product Information
• Use a Computerised Reservations or Operations System
• Provide Advice on International Destinations
• Provide Advice on Australian Destinations
• Prepare Quotations
• Construct Normal International Airfares
• Process Travel-related Documentation
• Construct Promotional International Airfares
• Book Suppliers Products and Services